469.913.6136
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469.913.6136
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Privacy Policy

Privacy Policy for Quantum Pain & Spine Injury

Effective Date: 08/15/2024

At Quantum Pain & Spine Injury, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the choices you have regarding your personal data.

1. Information We Collect
We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, and other identifying information.
  • Health Information: Medical history, treatment information, and other relevant health-related data.
  • Payment Information: Credit card details, billing address, and other payment-related information.
    Communication Preferences: Information about your preferred method of communication, including consent for SMS notifications.

2. How We Use Your Information
We use the information we collect to:

  • Schedule and manage appointments.
  • Provide medical care and treatment.
  • Communicate with you regarding appointments, treatment plans, and follow-up care.
  • Process payments for services rendered.
  • Improve our services and patient experience.
  • Comply with legal and regulatory requirements.

3. Sharing of Data
At Quantum Pain & Spine Injury, we take your privacy seriously and adhere to the highest standards of data protection.

  • Collection of Personal Information: We collect personal information via HIPAA-compliant web forms and signable documents. This information is used solely for the purpose of collecting data relevant to your appointments and to communicate with you about appointment scheduling and treatment.
  • Data Sharing: We do not share your personal information with third parties, except as required by law or with your explicit consent. Your data is only accessible to authorized personnel who need it to perform their job duties.

4. SMS Consent
Quantum Pain & Spine Injury may send you SMS notifications regarding your appointments, treatment plans, and other relevant information.

  • Consent: By providing your phone number, you consent to receive SMS communications from us.
  • Data Protection: We do not share SMS communication data with third parties or affiliates. Your phone number and any related communication are securely stored and used solely for the purposes mentioned above.
  • Opt-Out: You may opt-out of receiving SMS notifications at any time by replying “STOP” to any SMS message you receive from us, or by contacting our office directly.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption and secure servers for data storage.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to legal requirements.
  • Withdraw your consent to certain data processing activities, such as receiving SMS notifications.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we will notify you of any significant changes.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Quantum Pain & Spine Injury

4441 W Airport Fwy Suite 215
Irving, TX 75062
(469) 913-6136

relief@quantumssmed.com

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This Privacy Policy ensures that your personal information is treated with the utmost care and that you remain informed about how your data is collected, used, and protected.